Turn questions into direct bookings. Pay less commission.
- Answers only with your information
- Never confirms a booking without your hotel
- Works without a PMS
Let the guest who found you book with you, not with an OTA. An AI assistant answers instantly, day and night, using only your hotel's information, and passes every request to you to confirm.
15-day free trial on every plan.
Is breakfast included?
Yes, it's included and served from 7 to 10.
Do you have a double room from March 12 to 15 for two?
I'll pass your request on to the hotel, and they will confirm availability and the final price. Could you give me your name and email?
Anna Smith, anna@example.com
Request sent to the hotel
Awaiting confirmation
Connects with
Airbnb (iCal) Booking.com (iCal) Expedia (Vrbo) Your booking engine Your PMSWhere direct bookings slip away
OTAs give you visibility, but when a guest looks up your hotel on their own, the booking can be yours. GoLobby gives you the tools to turn that question into a direct booking.
When they ask and nobody answers
Instant answers
Paste a snippet on your site and the assistant replies around the clock, in the guest's language and only with the information you entered.
When they want to ask before booking
Booking requests
It takes the guest's details and passes the request on to you. You confirm it, with the final price and conditions.
When they have to enter the dates again
Straight to your booking engine
It offers a link to your booking engine with the dates and guests already filled in, if your engine supports it.
When an OTA shows you cheaper
Rate checker
If your site shows a price on Google Hotels, it compares it with the OTAs on sample dates and lets you know when one sells cheaper. You decide on your rates.
When they message you on WhatsApp or Instagram
Direct link to your assistant
Add it to your WhatsApp Business welcome message, your Instagram or a QR code, so guests can ask and request a booking right away.
When the question needs your team
Your team in the loop
It emails you when it hands something over or a request comes in, and you can take over the chat whenever you want.
When you can't tell what works
Measure what it brings
See how many conversations sent guests to your booking engine. Links carry UTM tags so you can follow those visits in your Google Analytics.
When you don't have a website
Your hotel page
A page with your information, the assistant and a booking button, ready to share.
In each guest's language
The assistant replies in the language guests write in. You enter your information only once.
¿Tienen estacionamiento?
Sí, tenemos estacionamiento gratuito para huéspedes.
Do you have parking?
Yes, we have free parking for guests.
Vocês têm estacionamento?
Sim, temos estacionamento gratuito para hóspedes.
Avez-vous un parking ?
Oui, nous avons un parking gratuit pour les clients.
With or without a PMS
GoLobby works on its own, with no integrations. If you have more tools, it makes use of them.
Without a PMS
The rates you enter are shared as a reference, subject to availability and the hotel's confirmation.
iCal calendars
If you list each unit separately on Airbnb, Booking.com, Vrbo or your channel manager, connect their calendars and the assistant tells guests when dates are already booked.
Your booking engine
If your website's booking engine accepts dates and occupancy in its link, the assistant offers the guest a link with those details already filled in.
With a connected PMS
If your PMS is supported, the assistant checks availability and rates in real time.
Coming soon: WhatsApp and importing information from your website.
How it works
You set it up yourself, from the dashboard, with no demos or calls.
Sign up your hotel
Create your account with your email and fill in your hotel's details.
Add your information
Rooms, services, policies and frequently asked questions. The assistant uses only what you entered.
Paste the chat into your website
Copy the widget snippet from the dashboard and paste it into your website.
Handle the requests
Review booking requests and the questions passed to you in your dashboard, and reply to the guest.
Plans
Both include a 15-day free trial. Sign up and try it with your hotel.
Essential
USD 49 per month
or USD 529.20 per year, 10% off
15 days free- AI chat on your website
- Booking requests
- Conversation inbox, email notifications and taking over the chat
- iCal calendars and a link to your booking engine
- Direct link to your assistant: add it to your WhatsApp Business welcome message, your Instagram or a QR code
Pro
USD 99 per month
or USD 1,069.20 per year, 10% off
15 days free- Everything in Essential
- Connection with your PMS, if supported, with real-time availability and rates
- Your hotel page, with the assistant and a booking button
- Rate checker: your prices compared with the OTAs' on Google Hotels
- Coming soon WhatsApp
- Coming soon Hotelier copilot: summary of conversations and requests
- Coming soon Connect your ChatGPT or Claude: answer emails and questions with your hotel's data
Prices in US dollars; taxes may apply depending on your country. Each plan includes monthly AI credits, and the panel shows how much each action uses.
Start today
Sign up your hotel, add your information and let GoLobby answer your guests' questions.
Sign up your hotel