A chatbot for your hotel that doesn't make up answers
GoLobby is an AI assistant you install on your hotel's website. It answers your guests' questions with the information you entered and passes booking requests on to you, so your hotel can confirm them.
More than a chatbot with fixed answers
A menu chatbot makes guests pick from options. GoLobby understands the question however it is written, and answers with what it knows about your hotel.
Understands any question
Guests write the way they want, in their own language, and the assistant replies in that same language.
Uses only your information
The rooms, services, policies and frequently asked questions you entered in the dashboard. It doesn't look for answers anywhere else.
Says when it doesn't know
If it doesn't have the answer, it says so and passes the question to you, with an email notification.
Doesn't confirm bookings
It takes the request with the guest's details and your hotel confirms it. It never treats a booking as confirmed.
What you need to get started
A website where you can paste a snippet, and your hotel's information. No PMS or integration needed.
Sign up your hotel
Create your account and fill in your hotel's details from the dashboard.
Add your information
What you enter is the only thing the assistant uses to answer.
Paste the chat
Copy the widget snippet and paste it into your website.
Add more if you want
iCal calendars for units listed separately, a link to your booking engine, or a connection with your PMS, if it's supported, to check availability and rates in real time.
Start today
Sign up your hotel, add your information and let GoLobby answer your guests' questions.
Sign up your hotel